Ecobank Group has contributed about $3 million to the fight against COVID-19 across its footprint in Africa.
The pan-African bank said the money would be used to support the efforts of governments, the World Health Organization and the private sector in mitigating the effects of COVID-19, especially for the most vulnerable people on the continent.
“Covid-19 is a major global threat adversely affecting all countries and our home, Africa, is particularly vulnerable. We believe in the importance of creating awareness in our communities, while also empowering them to protect themselves and their families as we battle the pandemic. We are particularly mindful of the needs of our communities and therefore focused on these to ensure positive impact both in our urban and rural areas, “ said Ade Ayeyemi, Group CEO of Ecobank.
“We are also paying attention to the effect of the COVID-19 outbreak on our various customers and have taken the decision to alleviate some of the adverse impact by making some bank charges free on our digital channels. We will continue to anticipate situations that may require our support as developments evolve.”
In a statement, Ecobank said “the health and well-being of our staff and customers are our priority and we are closely following guidance from the World Health Organization, governments and health agencies. We are encouraging virtual/remote working, wherever possible and have since suspended physical gatherings.”
The bank is also observing the required social and physical distancing in offices and branches which are open while also ensuring branches and ATMs are regularly disinfected across its network.
“We continue to promote good hygiene and health measures within our offices and externally using our social media platforms to sensitize the public on preventive measures needed at this critical period.
“Ecobank’s ATMs and call centres remain open 24/7 and full range of banking services are available via our digital platforms for all category of customers. Ecobank Mobile and Ecobank Online for the Consumer Bank customers, Ecobank Omni Lite for our Commercial Bank customers and Ecobank Omni for our Corporate and Investment Bank customers,” the bank said.