I waited for this Uber driver for more than 3 hours in D.C. and when he was a minute away, he canceled

Simon Ateba
Simon Ateba
Simon is an investigative journalist and publisher of TODAY NEWS AFRICA L.L.C. based in Washington, District of Columbia, U.S.A. His twitter handle is @simonateba and his email is simonateba@todaynewsafrica.com

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I was not trying to beat Guinness world record. I was just going from Washington D.C. to Arlington last Saturday August 24 to socialize. The short trip would have taken about 15 minutes, but the wait lasted more than three hours.

What started as a five or 6 minute wait turned into a three hour mental torture.

Yes, I waited for my Uber driver for more than three hours in downtown Washington D.C., and when he was just a minute away from me, after the three hour wait, he canceled my ride.

Abdoulaye, the Uber driver in Washington D.C.

When I called the Uber ride, I was at Dupont Circle and it was exactly 6.58 pm. The sky was still clear and I could see people’s faces very well. After a three hour wait, it was dark, past 10 p.m., and those who had come out to grab dinner with friends, family members or lovers were kissing goodbye and going home to sleep.

Yes, it was the longest Uber ride wait. It was such a long time that I could have flown to North Carolina and back to Washington D.C. while my Uber was still trying to pick me up or was avoiding picking me up.

After I called the ride, because it was an Uber pool, I was directed to wait at the junction between M and 19th street, which was what I did.

The Uber App informed me that my wait would be five to six minutes. However, after 6 minutes, the driver was nowhere near me.

Still smiling after a three hour wait in Washington DC

I called my Uber driver, a man whose name was Abdoulaye, but he refused to pick my call.

I called again, and again, and again, he refused again, and again and again.

I sent text messages, again, and again, and again, but he refused to acknowledge them or to communicate with me.

It was a Saturday and I could have canceled the ride had it been a workday and dispute the charge later on.

But I decided not to cancel that ride and asked him to cancel it instead so I won’t incur the charges. But he did not.

At that point, I decided not to cancel the ride and see how long it would take him to cancel it.

As you can imagine, he kept driving away from me but did not cancel the ride.

During that long wait, I went to a bar for a drink, then a restaurant for some Nando’s chicken and fries, and worked on our digital publication TODAY NEWS AFRICA USA.

I also tweeted at Uber and did several other things. I even asked a kind person to take my picture to remember the incomprehensible incident.

Simon Ateba waiting for his Uber in Washington DC

In the end, it appeared as if my driver was finally there with his Toyota RAV4 Hybrid 46026CH. But when he was a minute away, he finally canceled the ride and I lodged a complaint with Uber.

Uber apologized and compensated me with with an outrageous $10.


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