MTN discusses investing in procurement digitalization in a post-pandemic world

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MTN’s Global Sourcing and Supply Chain (GSSC) division, in partnership with Beroe and Espresso LiVE, will be hosting a live webinar on ‘Procurement digitalization in a post-pandemic world’ on Tuesday 8 September 2020. The session will highlight the importance of investing in procurement digitalization in uncertain times, brought about as a result of the COVID-19 pandemic.

Supply chain and sourcing management across large organizations and geographies requires absolute accuracy, agility and constant innovation in order to adapt and evolve to meet the continually changing needs of the business.

Leading the way in digital transformation within supply chain management, MTN Group’s GSSC division has developed and successfully implemented several digitalization initiatives. These digital programs are focused on combining a high-performance blend of automation with intelligence as well as business analytics with machine learning.

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“Developed entirely in-house, GeSSiCa – our artificial intelligence assistant and our decision support application (DSA) – focuses on improving business efficiency and enhancing fact-based decision making. The COVID-19 pandemic has compelled us to work remotely and rely even more on technology than ever before,” says Dirk Karl, MTN group executive for procurement and supply chain management.

“Driven by our desire to take advantage of the digital acceleration shifts and opportunities across our markets, GeSSiCa and DSA are a visual representation of digital technologies in motion,” says Karl. 

We have tangible examples of robotic process automation (RPA) in a number of use cases across the business. RPA is often referred to as software robotics, which is a form of business process automation technology based on metaphorical software robots or on artificial intelligence /digital workers.

Since her introduction, GeSSiCa has been hard at work automating time-consuming, administrative and repetitive tasks inherent within supply chain management. This gives GSSC staff the opportunity to focus more on strategic procurement and making better business decisions based on accurate data.

MTN Group’s DSA manages cross-functional decision making and combinatorial negotiations in complex multi-unit tenders. DSA enables MTN to move from several million scenarios into single digits with a complete paper trail, instantly.

With GeSSiCa and DSA, MTN’s GSSC has embarked on a journey towards digital transformation, resulting in a unique blend of automation that incorporates intelligence and business analytics. The future of work is here, delivered by a bold new digital world.

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