MTN Group works to build a culture of recognition through its ‘global appreciation week’

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MTN Group on Monday launched ‘global appreciation week’, encouraging employees to recognise their colleagues’ efforts – big or small – towards achieving the group’s vision, which is to lead the delivery of a bold, new digital world to our customers.

The aim is to make our 20 000 employees feel valued and connected, particularly important during COVID-19, when most employees are still working from home.

Global appreciation week is an opportunity to show MTNers what they mean to us, recognising each person’s contribution to our values and vital behaviours, as well as our company performance,” said MTN Group chief human resources officer Paul Norman.

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With a new theme every day this week, MTN employees are being urged to use the internal ‘MTN Shine’ peer-to-peer social recognition platform to send and receive messages to each other.

They are encouraged to celebrate the contribution of their co-workers to making the MTN brand and customer experience brighter; to recognise their colleagues’ ability to support other team members; to shine a spotlight on our people and their spirit leadership; as well as to acknowledge everyday heroes in the group who go to extraordinary lengths to care for MTN’s communities.

“With the emerging realities of the ‘new normal’ brought on by COVID-19, we recognise the need to rethink our employee value proposition. This begins with a deep sense of gratitude for all our MTNers who have always gone above and beyond to make us who we are,” said Paul.

“While appreciation and recognition are deeply embedded in our culture, ‘global appreciation week’ is that special time of the year when MTNers across the group come together to show their appreciation, kindness and gratitude for each other. We salute our people who made all of the successes this year possible,” he added. 

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