Woman made to pay $7,000 shipping charge after ordering toilet paper on Amazon

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An American woman in Atlanta ordered $88.17 worth of toilet paper from Amazon but was charged more than $7,000 for shipping costs.

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Barbara Carroll was seeking a good deal like virtually everyone who shops on Amazon, but what she got shocked her – a bill of more than $7,000 for an order of toilet paper.

Carroll told Atlanta WSB-TV she ordered three boxes of toilet paper as part of her job as a building manager.

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She said her Amazon order included $88.17 for the toilet paper and shipping charges totaling more than $7,400.

“After I screamed I thought, ‘Oh this is not a problem, this is Amazon and Amazon will take care of it,” Carroll was quoted as telling WSB.

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USA Today quoted Amazon as confirming in a statement that Carroll had been refunded and the company had taken an action against the seller.

According to Amazon selling policies, sellers are not allowed to set “excessive order fulfillment and shipping costs” on orders.

“We have selling policies that all sellers agree to before selling on Amazon, and we take action against those that violate them and harm our customer experience, ” USA Today quoted Amazon as saying in a statement.

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Simon Ateba
Simon Ateba covers the White House, the U.S. government, the International Monetary Fund, the World Bank and other financial and international institutions for Today News Africa in Washington D.C. Simon can be reached on simonateba@todaynewsafrica.com

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